Payments FAQ
How long does a withdrawal take at Gransino Casino?
Processing takes up to 3 business days after your KYC verification is approved. E-wallets like MiFinity and crypto methods (Bitcoin, USDT) process near-instantly once the request clears the review stage. Bank cards typically take 1-3 business days after approval.
What is the minimum deposit at Gransino Casino?
The minimum deposit is £10 for most methods. Bitcoin has a higher minimum of £30. There is no minimum deposit for simply creating an account, but you need at least £20 to activate the full welcome bonus package.
Why is my card payment being declined?
Common reasons include your bank blocking gambling transactions, an incorrect card number or expiry date, or your card's international or online payment settings being restricted. Try contacting your bank first, or switch to a different payment method such as an e-wallet or crypto.
Can I withdraw using a different method than the one I deposited with?
In many cases yes, but check the cashier for current rules as some restrictions may apply depending on your account status and the methods involved.
Does Gransino Casino charge fees on withdrawals?
No fees are charged by the casino. Your bank or e-wallet provider may apply their own charges. Crypto withdrawals may include network fees paid separately.
Are crypto withdrawals faster than card withdrawals?
Yes. Bitcoin, USDT, Litecoin and other crypto withdrawals process near-instantly once approved, compared to up to 3 business days for card withdrawals.
Can I use Skrill or Neteller at Gransino Casino?
Yes, both can be used for deposits and withdrawals. However, deposits made via Skrill or Neteller do not qualify for the welcome bonus or most other promotions.
How do I verify my account before withdrawing?
Go to the Verification section in your profile, upload a valid photo ID and a recent proof of address. Verification is usually completed within 24 hours.
What currencies are supported?
Gransino Casino supports GBP, EUR, USD and CAD. UK players transact in GBP. Crypto is converted to your account currency at the current exchange rate at time of deposit.
What is the maximum I can withdraw per month?
Standard accounts have a lower monthly withdrawal limit. VIP Level 5 players can withdraw up to £20,000 per month. The exact cap for your level is shown in the cashier and VIP section of your account.