Privacy Policy

Last reviewed: please refer to the date in the document footer or site metadata.

1. Who This Policy Applies To

This Privacy Policy applies to all visitors and registered users of gransino-casino-official.org.uk (the «Site»). The entity operating the Site acts as the data controller in respect of personal data collected through the Site. Full controller identification details are provided in the site footer. This policy is written in accordance with applicable data protection law, including, where relevant, the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What Data We May Collect

We collect personal data in the following broad categories:

Identification data — such as name and email address, provided voluntarily when you submit a contact form or register for an account.
Technical and usage data — IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Site, collected automatically via server logs and analytics tools.
Communication data — the content of messages you send us through contact forms or email.
Cookie and tracking data — as described in Section 5 below.

We do not knowingly collect financial payment data directly; any payment processing related to services on this Site is handled by third-party processors subject to their own compliance frameworks.

3. Purposes of Processing

Personal data collected through the Site is processed for the following purposes:

Delivering the service — enabling website functionality, account features, and responding to enquiries.
Security and fraud prevention — monitoring for misuse, protecting the integrity of the Site.
Analytics and improvement — understanding how visitors interact with content in aggregate, to improve usability and relevance.
Legal compliance — meeting obligations under applicable law, including retention requirements.
Marketing communications — only where you have explicitly opted in; you may withdraw consent at any time.

4. Legal Bases for Processing

Processing is carried out on one or more of the following legal bases:

Contractual necessity — where processing is required to fulfil a service you have requested.
Legitimate interests — for analytics, security, and improving the Site, where these interests are not overridden by your rights.
Legal obligation — where we are required to retain or disclose data under applicable law.
Consent — for non-essential cookies and optional marketing communications, where consent is obtained prior to processing.

5. Cookies and Similar Technologies

The Site uses cookies and similar tracking technologies. These fall broadly into the following categories:

Strictly necessary cookies — required for the Site to function; no consent is required for these.
Analytical/performance cookies — used to measure traffic and user behaviour in aggregate (e.g. via tools such as Google Analytics); these require your consent.
Functional cookies — remember your preferences across sessions.
Targeting/advertising cookies — used where third-party affiliate or advertising networks are integrated; activated only with your consent.

You may manage your cookie preferences at any time through the cookie consent banner or your browser settings. Note that disabling certain cookies may affect Site functionality.

6. Sharing with Third Parties

We do not sell personal data. We may share data with the following categories of third parties:

Service providers and processors — hosting providers, analytics platforms, and email service providers, bound by data processing agreements that require adequate data protection measures.
Affiliate and advertising partners — limited technical identifiers may be shared to track referrals where you click through to an operator; this is subject to those partners' own privacy policies.
Law enforcement or regulators — where required to do so by a court order or applicable law.

7. Retention Periods

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Contact form data is generally retained for up to 24 months unless required for longer by a legal obligation. Technical logs are typically retained for shorter periods in line with operational necessity.

8. Your Rights

Under UK GDPR, you have the following rights in relation to your personal data:

Right of access — to request a copy of the data we hold about you.
Right to rectification — to request correction of inaccurate or incomplete data.
Right to erasure — to request deletion of your data, subject to legal retention requirements.
Right to restriction — to request that processing be restricted in certain circumstances.
Right to data portability — to receive your data in a structured, machine-readable format where applicable.
Right to object — to object to processing based on legitimate interests or for direct marketing.
Rights related to automated decision-making — to request human review of any decision made solely by automated means.

To exercise any of these rights, please contact us through the channels listed in the site footer. We will respond within the timeframe required by law (generally one calendar month).

9. International Transfers

Where personal data is transferred outside the United Kingdom to third-party processors or service providers, we ensure that appropriate safeguards are in place, such as UK adequacy regulations, standard contractual clauses, or equivalent mechanisms recognised under applicable law.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The revised policy will be published on this page with an updated review date. For significant changes, we will endeavour to provide notice through a prominent site announcement.

11. Contact for Data Protection Enquiries

For any questions or requests relating to this Privacy Policy or the processing of your personal data, please use the contact channels indicated in the footer of this website. If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the supervisory authority for data protection in the United Kingdom.

12. Closing Note

This policy is intended to be read alongside our Terms and Conditions. Together, these documents govern your relationship with this Site. We are committed to handling personal data responsibly and transparently.